Read how we collect, use and secure your information.

Privacy & Cookies Policy

Graphite Digital takes your online security seriously and is committed to protecting your personal information and your privacy while engaging with the company online.

The following privacy statement explains how we collect, use and secure your information.

When you access and use this website you agree to be legally bound by our terms and conditions as well as this privacy policy as outlined below.

1. Information we collect and how we use it.

1.1 Information collected automatically.

Graphite Digital tries to ensure that our web experiences offer visitors an enjoyable experience. To help us achieve this goal, Graphite Digital, as with most websites, also collects certain anonymous information automatically about your use of this website.

The data collected may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, date/time stamps and/or clickstream data.

We collect this data to diagnose problems with our servers, analytics, system administration, improved marketing and site functionality. Graphite Digital does not link any of the above data to any person’s name or identity.

1.2 How we use your information.

Graphite Digital will use the information you enter into the website for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions and on any pages or emails that link to such forms. This includes but is not limited to the following:

  • Providing requested customer support

  • Sending emails where appropriate (see section 1.3 on Emails and other communications)

Please let Graphite Digital know if you want details of the personal information we hold about you by emailing contact@graphitedigital.com

Under no circumstances will Graphite Digital collect any data that is not directly related to the use of this website so, for example, we will not record information regarding other sites that you have visited.

1.3 Email and other communications.

We will not add your email to our newsletter database unless at your request.

2. Cookie policy.

The Graphite Digital website, www.graphitedigital.com, uses cookies. By continuing to use the site, you agree to the use of cookies. If you do not wish to allow the use of cookies and still wish to browse the website you can turn off cookies within your browser settings.

Cookies are small data files that are sent to your browser and pixel tags are used to read such cookies. Most internet browsers automatically accept cookies but you can delete existing cookies from your browser and, by editing your internet browser options, choose not to receive cookies in future.

For information on how to delete and control cookies set by the Graphite Digital website please visit www.aboutcookies.org. These guides will allow you to prevent cookies from being set through your browser settings.

Please note that if you do opt to reject cookies any personalised functionality of this website will not operate correctly.

2.1 Third Party Cookies

To improve interaction with various websites such as Vimeo, YouTube, Facebook and Twitter, we sometimes embed content and share functionality from these websites into the site. Pages with this embedded content or share buttons may set a cookie from these third party websites.

Graphite Digital does not control the setting of these cookies. You should check the relevant third party website for more information about these.

2.2 Third Party Services.

The Graphite Digital website uses a small number of services hosted by third parties, such as Hotjar, Google Analytics and Google Tag Manager.

These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request.

By using the Graphite Digital website, you consent to the processing of data by these third parties in accordance with their privacy policies.

3. Information sharing.

Graphite Digital will not share or sell your personal information with any unaffiliated third parties for their promotional purposes.

4. Links to third party websites.

This site contains links to other websites. Please check the privacy policies of those websites as Graphite Digital does not take responsibility for the privacy practises or content of these websites.

5. How we protect your information.

All of your personal information is encrypted as it travels over the internet. When you access our website we redirect you by default to access via SSL, which means that you are accessing our site securely (indicated by the letters https:// in the address bar and or a padlock displayed in your web browser).

However, no method of communication over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at contact@graphitedigital.com.

6. Privacy Policy updates.

Graphite Digital may, at any time and without notice, modify this Privacy Policy by updating it on this website. Your continued use of the Site constitutes your acceptance of any such revisions. You should therefore periodically visit this page to review the current Privacy Policy.

Last updated October 2020

7. Controlling your data

Graphite Digital respect your rights under the General Data Protection Regulations around control of any data you submit through this website and for which we are the data controller. Please contact dataprotection@graphitedigital.com should you wish to exercise any of your rights or to withdraw consent.

To process a request from you, we may need to confirm your identity to ensure we’re accessing the right data.

You have a right to complain to an EU data protection authority.  This can be where you live, work or where the matter occurred. In the UK, the authority is the Information Commissioner’s Office (the “ICO”).

8. Contact us.

We would be very happy to answer your questions or concerns about this Privacy Policy and the website. You can contact us at:

Graphite Digital Ltd
Olivier House
18 Marine Parade
Brighton
BN2 1TL