
A dedicated health and pharma digital experience agency

We collaborate with healthcare and pharmaceutical organisations to create innovative digital patient and HCP experiences through user research, strategy and customer-centric design.
Disconnected Pharma: New white paper highlights opportunities to improve digital impact
Connectivity underpins innovation and efficiency, enabling improved outcomes for patients and HCPs.
We're excited to share our latest white paper, based on new research with digital decision-makers from leading pharmaceutical organisations.

Inspiring patients with Type 2 diabetes to take action
We partnered with NHS NW London team to help them improve access to the high-value content on their Know Diabetes site and better serve the needs of their diverse patient community.
By optimising the user experience and improving access to digital resources, we could inspire those living with diabetes to take action with their health.

Specialist digital design partners for healthcare and pharma
We are a dedicated Health and Pharma digital experience agency, creating UX and design solutions that result in a positive, measurable impact on people’s health and wellbeing.
Whether Patients, Healthcare Professionals, or Consumers, we deep dive into peoples’ emotional needs and behaviours to deliver innovative digital design solutions that will keep them coming back. Our unique approach blends strategy, research and human-centered design to create digital healthcare and pharmaceutical experiences with purpose.
Working across Omnichannel Experience and Digital Health, we bring the voice of the customer into the design process to ensure your products meet their needs whilst driving positive results for your business.
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Our Services
User Research
We develop insights through user research to establish what customers want and convert these into actionable, practical solutions.
Learn more about user researchDigital Product & UX Strategy
We apply strategy to help you to create a future roadmap of your digital customer experience that is rooted in research and insight.
Learn more about strategyDigital Experience Design
We design digital products that resonate with your customers and achieve your objectives, testing to ensure effectiveness, then scaling.
Learn more about designOur Services

User Research
We develop insights through user research to establish what customers want and convert these into actionable, practical solutions.

Digital Product & UX Strategy
We apply strategy to help you to create a future roadmap of your digital customer experience that is rooted in research and insight.

Digital Experience Design
We design digital products that resonate with your customers and achieve your objectives, testing to ensure effectiveness, then scaling.
Creating a consistent digital ecosystem and optimising user experiences for a global pharma organisation

Designing the next generation of digital healthcare and insurance with Vhi

Conducting user research with ultra-rare disease patients to enhance the patient support programme

Latest insights


Making AI practical, embracing a fail-fast mindset, and a customer feedback gap: 5 takeaways from NEXT Pharma 2024
