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Usability Testing

Usability testing focuses on how easily a customer can interact with your digital product and complete the task they set out to achieve. You’ll gain understanding, clarity and confidence to enable you to design a better digital experience for your patients, HCPs or customers.

User research usability testing

Service details

Deliverables

Usability testing sessions are carried out before analysed findings are presented back to you as a prioritised list of actionable improvements to implement across your digital product.

Benefits

Gain a better understanding of your users' needs and behaviours in order to improve usability, engagement and the overall digital customer experience. 

Want to discuss how usability testing could help you?

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