Digital strategy and design partners for healthcare and pharma

We work with organisations that play a valuable role in improving people’s lives and health. We care about this. It’s why we do what we do. But we know that the healthcare and pharma industry is complex, with ongoing pressure to innovate, connect with HCPs and patients, and deliver compliant, effective digital experiences.

To succeed, you need a partner who understands your world. At Graphite, we combine creativity with rigour to design digital experiences that meet user needs, deliver measurable outcomes, and drive progress. We work at pace without compromising quality, helping you achieve real, human impact through your digital experiences.

Solving our sector’s biggest digital challenges

Creating connection

Great digital experiences make it easy for HCPs, patients and consumers to connect, engage, and take action. Yet too often, platforms don’t align with real user needs, creating friction instead of connection.

We design intuitive, accessible, and insight-driven experiences that encourage meaningful interaction. By understanding user behaviours and motivations, we create digital solutions that drive stronger engagement and lasting impact.

Enabling innovation

Innovation isn’t just about new technology, it’s about solving the right problems first. We help teams define challenges, align stakeholders, and turn insights into impactful digital solutions.

Through design thinking and deep industry expertise, we guide businesses from discovery to execution, designing the right thing and designing the thing right. True innovation happens when strategy, insight, and execution work together to drive business success and better user experiences.

Strengthening identity

A seamless digital experience is critical for scaling efficiently and delivering consistency across global teams and markets. We help businesses structure, scale, and optimise their digital touch points, ensuring UX, UI, and accessibility work in the same way across all platforms.

By establishing shared digital standards and structures, we remove complexity and drive brand efficiency. When digital experiences work together in the right way, businesses move faster, users stay engaged, and teams stay aligned.

Defining direction

The best digital strategies are built on user behaviour, business insight and data. Decisions should be based on understanding how users think, behave, and interact with digital tools, while staying aligned with business ambitions and market trends.

We embed insight into every step of the design process, ensuring every decision is backed by data, reduces risk, and improves outcomes. With clear, actionable intelligence, you can go-to-market with confidence. Creating digital experiences that deliver real human impact.

Accelerating change

Change happens when people have the right tools and solutions to move forward with confidence. We empower teams with the digital systems and capabilities they need to make real progress.

By designing solutions that remove friction and support adoption, we make change easier to embrace. That means faster decision, smoother execution, and progress that matches your ambition.

Our team

We’re a collaborative group of strategists, designers, researchers, and delivery experts with deep experience in health and pharma. Working in dedicated cross-functional squads, we operate as an extension of your team.

We combine sector knowledge, creative thinking, and a practical, no-nonsense approach to getting things done. Our focus is on building trusted partnerships and delivering meaningful change through digital.