Technical support

Technical Audit

  • Services

Technical Audit

Our technical team can help you explore your existing technology stack and highlight areas of potential change in pursuit of customer experience excellence. We’ll look to understand your data usage, and we’ll undertake a review of infrastructure including existing platforms, code, and architecture. The process will be scoped alongside the client to review aims and objectives. 

We believe that the web should be open to all. We’re passionate about excellence in delivering accessibility. We consider each user at every stage of a product build and also run accessibility audits in line with GOV.UK design patterns and WCAG (Web Content Accessibility Guidelines). We offer accessibility audits, consultancy, and testing. 

Completing a Technology Review with Graphite will help you to identify areas of improvement and make recommendations that can help you optimise performance. We’ll identify possible approaches and solutions to deliver a better experience for customers. Our Technology Reviews can be conducted remotely.

tech audit

How?

Review existing platforms. We review existing platforms, code, and architecture. We explore your existing technology stack and highlight areas for potential change in pursuit of customer experience excellence. We consider how data flows through applications and advise if there are any points we can optimise in terms of data collection and storage. The structure this takes is defined with clients. 

Performance Optimisation. We’ll make technology optimisation recommendations. We can review the performance of your website identifying load speed, asset optimisation, storage and more. We’ll make recommendations to help you improve from smaller-scale changes like improving website speed to providing recommendations for scalable cloud platforms. 

Accessibility. We believe that the web should be open to all. We’re passionate about excellence in delivering accessibility. We consider each user at every stage of a product build and also run accessibility audits in line with GOV.UK design patterns and WCAG (Web Content Accessibility Guidelines). We offer accessibility audits, consultancy, and testing. 

Reporting. Ongoing reporting based on client needs. 

Timing: We offer a light touch (1 day), middleweight (3 days) and bespoke review service for enterprise clients (5+ days). 

Deliverables: A comprehensive review report with prioritised, practical recommendations with a presentation for key stakeholders. Technology Reviews can be delivered remotely if required.

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