User research & testing

User Research & Testing

  • Services

Great user research will allow you and your team to make better decisions and deliver better customer experiences. We believe user research is essential to our design approach. The insight and evidence that user research gives, combined with design sprints help teams to make the right decisions. Our user research isn’t a lengthy process as we know that getting a prototype in your customers’ hand will tell us so much about their aims and behaviour. 

We do just enough research to understand your customers’ aims, needs and environment so that we can ground in reality our strategy and customer experience mapping. We offer a range of qualitative and quantitative user research that can be tailored to your budget.

user testing

Our user testing services include:

  • Usability testing
  • Ethnographic research
  • Depth Interviews
  • Online surveys
  • Design sprint prototype testing
  • Stakeholder interviews

Get in touch