Blog

Mentoring is one of those terms that is widely and freely used in the business world but has no defined, universal meaning. This was my discovery when I began to take an interest in possibly becoming a mentor myself.

Before we made the change to squads, our setup was much like any other agency; with a Client Services team focused on supporting client relationships, and Design teams working on delivering the work in partnership with the project managers. Whenever a new need arose, the teams would look to find team-member availability, and book them in; negotiating clashes and changes as necessary, and spending considerable time on briefing, and managing quality control.